Really useful basic tips on effective mediation.
I think the greatest and most useful skill I have is the ability to gain people’s trust. They come to believe that I will not lie or mislead them and that I am interested in reaching a settlement that works for them.
Read the entire article here: https://stevemehta.wordpress.com/2009/05/14/three-essential-traits-of-a-highly-successful-mediator/
